Service Delivery Officer – Port Lincoln

Passionate about providing exceptional service to their customers, our SA Government client located in Port Lincoln is committed to bringing their high-quality training and support to their temporary staff on initiation and through continuous avenues of learning and development.

The Role

This role plays a critical part in the provision of friendly, accurate and timely customer services, including taking ownership of customer issues and seeing them through to completion.

This is a temporary role on a 6 month assignment. As part of the ongoing commitment to improvement, 6 weeks full time training is provided to you upon commencement of the assignment.

Key Responsibilities

• Customer service; phone-based and face-to-face
• Responding to customer enquiries with urgency and professionalism
• Processing a variety of complex transactions in an accurate and timely manner
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