Position Overview
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><b>Role: Service Delivery Manager</b></p> <p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><b>Location: Montreal, QC</b><b> Onsite</b></p> <p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><b>Experience- 8+ Years</b></p> <p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><br /> Required Skills:<br /> <br /> Bilingual (English and French) Strong background in IT Cloud operations and governance.<br /> Experience handling onsite offshore delivery models and managing distributed teams.<br /> Excellent interpersonal and communication skills Strong understanding of ITIL processes (Incident, Problem, Change, and Service Request Management).<br /> Proven abil...