Service Delivery Manager - Secure Cloud Services (DV Security Clearance)

As a Service Delivery Manager at CGI, you will lead the delivery of secure, high‑impact services that support mission‑critical operations across the Space, Defence and Intelligence sector. You will ensure the seamless operation of cloud‑based services, driving performance, reliability and continuous improvement while fostering strong relationships with clients and partners.

Location: Site near Gloucester, 5 days a week. Requires UK Security Clearance or eligibility to obtain clearance.

Responsibilities

• Lead and deliver end‑to‑end service management across secure cloud environments.
• Engage and influence client stakeholders, building trusted relationships.
• Monitor and improve service performance against agreed SLAs and KPIs.
• Manage and mitigate risks, issues, and dependencies effectively.
• Coordinate and align cross‑functional tea...