Sydney International Airport, NSW

Join dnata, one of the world’s leading ground services providers, and become part of a fast-paced, team-focused environment where no two days are the same!

We are currently seeking a Service Delivery Manager – Ramp & Baggage to join our Sydney team. In this role, you’ll lead end-to-end Ramp and Ground Services operations, ensuring safe, efficient, and high-quality service delivery for our airline clients. You’ll manage complex operational challenges, balance competing priorities, and work closely with multiple stakeholders to drive performance and exceed customer expectations.

About You and the Role:

• Lead a professional team that delivers superior customer service to a diverse group of people while driving continuous improvement across Ramp Operations.

• Lead the team to control and reduce labour costs and operational expenses while continuing to meet client re...