Position Overview
The role of Service Delivery Manager
will include:Overseeing the cleaning and grounds maintenance of properties, ensuring they are carried out to a high standardInspecting works completed to ensure these represent value for money e.g. efficient use of materialsMaintaining compliance for health and safety, ensuring this is promoted and adhered toHandling complaints and breakdowns in service to meet customer expectationsWorking with colleagues to ensure work is arranged, prioritised and completed in an efficient mannerBuilding relationships with internal and external stakeholders and ensure the customer is our main focus Skills and experiences:
To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to ILM membership (The Institute of Leadership) and NVQ Level 3 in a core trade subject or currently undertaking the qualifica...