At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation and deliver mission-critical CX through cloud communication solutions. Toku combines local strategic consulting expertise, bespoke technology, regional in‑country infrastructure, connectivity, and global reach to serve the diverse needs of enterprises operating at scale. Headquartered in Singapore, Toku supports customers across APAC and beyond, with a growing footprint across global markets.

In this role, you will own end‑to‑end service delivery for a strategic Singapore government account, ensuring SLA adherence, audit readiness, and high‑quality stakeholder communication. You will act as the bridge between client stakeholders and internal technical teams, translating root cause analyses into clear, business‑ready reports while driving con...