Oversee service delivery management in the healthcare sector as Service Delivery Manager with Orion Health. Engage clients, manage projects, and drive continuous improvement for software solutions.
In this role, you will serve as the primary contact for client engagements, ensuring effective communication and satisfaction. With a focus on maintaining strong partnerships and leading your team to success, you will oversee the delivery of complex software solutions for government healthcare organizations. Your ability to anticipate and address client needs will be essential.
Key Responsibilities:
• Ensure timely and effective client communication
• Develop and maintain project plans for service delivery
• Monitor and enhance service performance metrics
• Conduct incident management and reviews
• Collaborate cross-functionally to ensure cohesive service delivery
Requirements:
• Bachelor's degree in Business, IT, or related field
• 5-10+ years of service delive...