Elevate airport security with Garda World as a Service Delivery Manager at Toronto Pearson International Airport (YYZ). Lead operations and support teams in a dynamic environment.
Garda World seeks a dedicated Service Delivery Manager for Toronto Pearson International Airport. This role emphasizes operational excellence, team leadership, and enhancing customer service. Candidates will drive performance, resolve issues, and ensure compliance in a fast-paced airport setting.
Key Responsibilities:
• Lead daily airport operations for efficiency and safety
• Drive performance to meet productivity and quality targets
• Coach frontline teams and enhance operational workflows
• Collaborate with stakeholders to improve customer experience
• Monitor KPIs and support continuous improvement initiatives
Requirements:
• Post-secondary education or equivalent experience
• 1 to 3 years in leadership or operations management
• Strong leadership and problem-solving skill...