Responsibilities

• Understand business and application requirements, translate and work with infrastructure teams to deliver solutions that meet budget and timeline.
• Collaborate and coordinate with other teams on user access reviews, disaster recovery or business continuity exercises.
• Provide support for all large-scale activities like system maintenance; project go-live, disaster recovery exercise or high severity incidents.
• Provide support during high severity incidents by interfacing with infrastructure and security teams.
• Develop or fine-tune operating procedures to improve operational efficiency, adherence to policies or industry best practices.
• Document and develop system documentations for all supported applications and their interfaces with infrastructure for operations purposes.
• Manage relationships between application and infrastructure teams through brokering and collaboration.
• Prepare ...