12–15 years total · minimum 6 years in service-delivery leadership for infrastructure, cloud, or observability practice12–15 years total · minimum 6 years in service-delivery leadership for infrastructure, cloud, or observability practice
Educatio
n Bachelor's degree (Engineering, Computer Science, or equivalent) · ITIL v4 Foundation required · Azure/AWS architect-level certification strongly preferre
d
REQUIRED SKILLS & EXPERI
- ENCE12–15 years total experience in IT service delivery; minimum 6 years leading multi-disciplinary infrastructure or observability teams of 10+ engine
- ers. Hands-on experience with cloud platforms — Azure expert level required (Client is Azure-heavy); AWS exposure use
- ful. Deep operational expertise with at least two of: Dynatrace, New Relic, Datadog, App Dynamics, Splunk Observability. Dynatrace strongly prefer
- red. Networking fundamentals: SD-WAN, Express Route, VPN, BGP, firewall managem
- ent. Active Directory administrati...