A global ICT Solutions Provider in Singapore is seeking a Service Delivery Manager to oversee service delivery and manage SLAs for assigned accounts. The ideal candidate will have a Bachelor's degree, with 1-2 years of experience in customer success or service delivery, excellent communication skills in English and Mandarin, and strong stakeholder management abilities. This role demands multitasking and proactive problem-solving, ensuring long-term satisfaction for clients while meeting company objectives.
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