Are you ready to be a member of our talented and motivated team and bring your best every day?

The IT Operations team is growing, and we are currently looking to hire a Lead, Service Delivery.

To lead and enhance the delivery of IT services across the organization, focusing on achieving high standards of user satisfaction and operational excellence. This role is critical in managing and improving the efficiency of incident, problem, and service request management processes. The aim is to minimize disruptions, optimize service response times, and ensure that IT services continuously align with the evolving needs of the business and contribute to its strategic objectives.

• Direct the operational management of IT services to ensure consistent availability and reliability of IT systems across the organization.
• Implement and refine IT service management processes, including...