Position Overview
Make an Impact by:
- Review and Verify request received
- Check for completeness of information
- Check for accuracy of information
- Decompose orders i.e. determine types of orders to be raised
- Create order in ECOM System
- Create Project Tie
- Create Bill Dependency Tie
- Create Circuit Tie
- Send email acknowledge email to Customer / Requestor
- Amend Orders if required
- Amend CRD if required
- Create New Customer Account if required
- Create New Billing Account if required
- Change Customer Account Name / Address
- Change Customer UEN
- Change Billing Account Name / Address
Skills For Success:
System Knowledge
- Quotation System (QS)
- CRM
- ECOM
- ESOM
- NGNIS
- EWS
Knowledge of the following products:
- Voice/eVolve Service (Phonen...