Perform food and beverage services

• Operate Point of Sales (POS) Systems when managing food & beverage order
• Prepare a variety of alcoholic and non-alcoholic beverages
• Serve food and beverages to ensure all dishes match the order ticket to the corresponding tables
• Maintain drinkware and beverage equipment needed for beverage preparation

Deliver customer experience

• Address customers' queries on food and beverages
• Suggest food and beverages to customers
• Provide go-the-extra-mile service to create a positive customer experience
• Follow customer service standards
• Escalate customers' feedback

Maintain hygiene, safety, and standards

• Follow legislative requirements pertaining to handling and consumption of alcoholic beverages
• Follow the organisation's personal, food and beverage hygiene standards