Position Overview
Job Summary Deliver exceptional dining experiences to guests through attentive service, product knowledge, and genuine hospitality. You are the face of our brand and key to customer satisfaction.
Responsibilities - Greet and seat guests professionally to create a welcoming atmosphere
- Present menus and explain daily specials clearly to assist guest choices
- Take accurate food and beverage orders using POS systems to ensure correct processing
- Serve food and drinks following established service standards to maintain quality
- Handle guest inquiries, feedback, and complaints professionally to resolve issues promptly
- Process payments accurately while maintaining cash handling integrity
- Maintain cleanliness of dining areas, table settings, and service stations to uphold hygiene standards
- Upsell menu items and promote ongoing promotions to increase sales
Preferred Competencies and...