JOB DETAILS

Assessing the service needs of clients and linking them to the appropriate resources and providers
Facilitating programs and services, job training, and transportation

Developing a resource directory of local social service agencies and providers for easy access

Assisting clients with applications for benefits and entitlement programs and assisting clients to live independently in their own homes

Advocating for adequate, timely, and cost-effective services and responding to any issues that occur during the delivery of services

Scheduling appointments for clients, answering phones and tracking clients' service records

Monitoring the services being provided and staying up to date on any services being introduced or discontinued

Evaluating the quality of all services and identifying areas that need improvements

Following up with clients regularly to assess and ensure their satisfaction
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