Position Overview
Description
Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily service operations and ensure a high level of responsiveness for clients, customers, and internal teams. This role is ideal for someone who can manage scheduling, coordinate service requests, maintain accurate records, and provide strong administrative support in a fast-paced environment.
Key Responsibilities:
+ Coordinate service requests, work orders, and technician or field staff schedules to ensure timely service delivery.
+ Serve as a primary point of contact for customers regarding service appointments, updates, and issue resolution.
+ Communicate with internal teams, vendors, and clients to help ensure seamless service operations.
+ Maintain accurate records of service calls, scheduling activity, customer communication, and job status updates.
+ Prepare service-related documentation, reports, and administrative ma...