Position Overview
Service Coordinator
Renewal by Andersen - Lawrenceville, GA
Renewal by Andersen is the custom division of Andersen windows. Founded in 1903, Andersen Windows has been the worldβs largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.
As a Service Coordinator, you will connect with our existing customers about their warranty and service requests by answering incoming calls, managing schedules for our service technicians, and resolving issues regarding their windows. We're looking for someone with exceptional customer service and multi-tasking skills that thrives in a fast-paced environment to manage post-sale communication with our customers.
Primary Responsibilities:
- Answer incoming calls from and make outbound calls to existing customers requesting service o...