Aloha! One of Hawaii's leading national provider of integrated security, fire alarm, and life safety systems is seeking a Service Coordinator to join their team.
Top Skills' Details
• Minimum 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred
• Proficient in Microsoft Office (Word, Excel & PowerPoint)
• High School Diploma or General Education Degree (GED)
This position is responsible for scheduling service appointments and inspections, resolving customer issues, dispatching, billing review, and contract paperwork. May support warehouse and/or other office functions.
• Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity.
• Responsible for creating work orders, providing status to customers and following up with technicians.
• Confirm work order is completed and/or closed by reviewing all notes and foll...