Job Description
Summary
This role supports the Service Coordinators and broader Service team by managing incoming requests, tracking service activity, and ensuring accurate documentation across all service work. The position is highly administrative and coordination-focused, with an emphasis on organization, follow-through, and maintaining accurate records in Excel and internal systems. This individual will primarily work through email and internal communication channels to keep service operations running smoothly.

Responsibilities
 • Manage and triage incoming service-related emails and requests
 • Log and maintain accurate service data in Excel tracking sheets (service logs, warranty logs, etc.)
 • Track and follow up on customer quotes to ensure timely responses
 • Complete and submit warranty claim documentation
 • Maintain and update service records, ensuring accuracy and proper documentation
 • Monitor ongoing service requests and follow up with S...