Position Overview
Job Description
We are looking for someone who understands the importance of excellent service delivery, accuracy, and customer focus, with the ability to adapt quickly in a fast-paced environment.
This role is full-time, working 40 hours per week, Monday to Friday between 8am and 5pm, and offers a competitive salary alongside 25 days holiday plus bank holidays, pension, and retail discounts.
Key Responsibilities
Manage and coordinate Planned Preventative Maintenance (PPM) and reactive tasks to meet agreed KPI and SLA targets Allocate engineering resources effectively to minimise disruption and reduce travel time Coordinate incoming calls and queries, assigning outsourced tasks to appropriate specialist contractors Raise purchase orders for external partners and maintain live updates from job initiation through to completion Manage field engineers, monitoring time, materials, and ensuring appropri...