Position Overview
Service Coordinator
Location: North Leicester
Salary: Up to £32,000
Type: Full-time
About the Role
We are currently recruiting on behalf of a well-established client based in North Leicester who is looking to add a Service Coordinator to their team.
This role is responsible for the effective organisation and coordination of service, maintenance, and repair activities. The successful candidate will ensure engineering resources are scheduled efficiently, service-level agreements (SLAs) are met, and customers receive clear and timely communication regarding service appointments and updates.
Key Responsibilities
Scheduling and Coordination.
Plan and schedule service, maintenance, and reactive call-outs for field engineers.
Allocate engineers based on location, expertise, and job priority.
Monitor engineer workloads and optimise route planning to ensure operational efficiency.
Ensure all service ...