**Company :**
Highmark Inc.
**Job Description :**

Job Summary

Provides quality customer service within a high volume contact center to include providing complete, accurate and timely responses to inquires from subscribers, members and providers; keys, processes and adjusts claims in accordance with the Service Benefit plan (Federal Employee contract.

****This is a bargaining unit position. The collective bargaining agreement for this position requires that candidates and employees reside in the following counties in the State of New York:** **_Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, or Wyoming_** **.****

Duties Note: The following is not intended to be an exhaustive list of all duties required of this position.
ADA
E1. Responds to and resolves inquires from subscribers, members, providers, facilities, groups, other plans and other departments: •Communicates and interacts with internal and external customers ...