Job Title: Service Centre Representative
Location: Coventry (Hybrid working available after probation)
Job Type: Full-time, Permanent
Hours: Monday to Friday (rotating shifts)

Shift Pattern:

* 7:30am – 4:00pm

* 8:00am – 4:30pm

* 8:30am – 5:00pm

(Rotating weekly)

About the Role:

We are currently recruiting for a Service Centre Representative to join a well-established and fast-paced organisation within the logistics and supply chain sector.

This is a busy and varied role, ideal for someone who thrives in a dynamic environment and enjoys problem-solving, customer interaction and coordination across multiple teams.

Key Responsibilities:

* Acting as the first point of contact for customer queries via phone and email

* Managing and resolving service-related issues efficiently

* Coordinating with internal departments including transport and operations

* Monitoring and updating in...