Dealership:L0029 Lithia Hyundai of Fresno



Lithia Hyundai of FresnoService BDC Administrator/Call Center Representative#1 Hyundai Dealer in Northern California#6 Ranked in the Country for Best Dealership to Work For

Fresno Hyundai is looking for a motivated and customer-focused Service BDC Administrator / Call Center Representative to join our growing team. This role is ideal for someone who enjoys helping customers, multitasking in a fast-paced environment, and providing excellent customer service over the phone and in person.


Responsibilities

+ Handle inbound and outbound customer calls professionally and efficiently

+ Schedule service appointments using dealership software

+ Follow up with customers regarding appointments and service needs

+ Assist the service department with customer communication and coordination

+ Perform light administrative duties including filing, scanning, and copying doc...