To triage and support all customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients. Responsibilities Working?collaboratively?with?the?Service?Manager?to?design?and?implement?effective?repo r ting?to?accurately?reflect?team?performance Attend?internal?project?meetings?where?necessary? To ensu... WKCL1_UKTJ