Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
Ensures compliance with internal policies, Banko Sentral ng Pilipinas (BSP) / Anti-Money Laundering Act (AMLA) regulations and other external regulatory rules.
Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures.
Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
How will you contribute?
Able to ensure efficiency on par with the Business Center's Service Standards (e.g., standard line wait, service time within acceptable turn around time, error-free processing of transactions, etc.).
Can support in various process improvement and technology implementation on all systems being used in the branch and implements accurately in line with the prescribed policies ...