Shangri‑La has been creating joyful moments through heartfelt hospitality since 1971 – and that spirit continues to guide us today.

Shangri‑La Toronto is an elegant sanctuary nestled between the bustling business and entertainment districts, offering unparalleled access to the city’s vibrant offerings.

As a Service Associate – Engineering, you will assist the Assistant Manager, Engineering Administration in ensuring the highest-level maintenance and working order of guestrooms, equipment, public and heart of house areas, maximizing the balance between Colleague, Guest and Owner satisfaction.

Key Responsibilities

Demonstrates a high level of integrity, provides a 5‑Star experience for guests and sets a positive example for colleagues in providing true Shangri‑La hospitality from the heart.

Interact with colleagues as internal customers, strategic partners in delivering Shangri‑La hospitality from caring people according to brand service deliv...