Position Overview
In this Role, Your Responsibilities Will Be:
Overall responsibility for on-site service job execution and completion with satisfaction to customerEnsure executing services in accordance with Emerson Standard procedures and operations are carried out within time schedule.Prepare detailed site visit report / MOM and arrange signed off from customer after completion of each job.Promptly respond to customer’s queries and complaints, escalating when necessary and ensuring that corrective action is taken by own organization and by customer organization.Ensure Emerson Quality Management System and Procedures / Work Instructions are followed, and standards are maintained.Provide technical assistance and support to Project / Engineering department, on demand basis.Keep up-to-date knowledge on new services and product offered by Emerson Flow System. Maintain technical awareness of new technology and share the kn...