We are so glad you are interested in joining Sutter Health!

**Organization:**

SPMF-Sutter Pacific Medical Foundation - North

**Position Overview:**

Proactively interacts with patients, supports all levels of management and employees during interaction with patients and assists in the navigation of the overall health system to recover service breakdowns in real time. The role provides feedback, recommendations, and support in the design and improvement of patient care systems to coordinate an exceptional patient/guest experience.

**Job Description** :

**EDUCATION:**

_Equivalent experience will be accepted in lieu of the required degree or diploma_

Bachelor's degree in business administration, social work, or other health care related field.

**TYPICAL EXPERIENCE:**

5 years recent relevant experience

**SKILLS AND KNOWLEDGE** **:**

Exhibits the skills to manage complaints and use me...