Position Overview
Description Role: Service Ambassador (Temporary Contract for One Month)
Location: Abu Dhabi Region
Role Purpose: To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while projecting ADIBs professional image in all interpersonal dealings.
Key Accountabilities - Greater.
- Welcome & Greet the walk-in customers and inquire and understand his/her needs.
- Customer Guidance & Managing Floor.
- direct clients to alternative channels (Digital Channels).
- ensure client have all needed docs before wasting time in waiting and taking queue.
- Handle the customers in a pleasant manner and escort them to the concerned staff.
- problems evaluation.
- Customer anger management.
- Branch Assistance and Support.
- Ambassador to handle the QMS Tokens
- Provide assi...