Position Overview
Service Agent, Gateway Operations 1
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
- As member of a global Gateway Operations team, provide a qualitative approach to continuously improving SESβ ambition to ZeroOutage
- Be the first point of contact (engineering level-2) for any Gateway issues and work with solutions at the cutting edge of technology
- Provide exceptional customer support and serve as the main point-of-contact and facilitate all communications between customers, vendors, internal and external fix a...