Position Overview
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through CPA Certifications and/or years of automotive repair experience.
Responsibilities
The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:
- Develop and present estimates, source parts and sell jobs to customers
- Interpret inspection results (working with Technician) and present results to customers
- Deliver superior customer service while listening and consulting customers
- Contributing to the effectiveness of peers to promote success
- Oversee the processes of work order preparation and scheduling
- Respond to customer service concerns and problems
- Act in a store managemen...