Service Advisor / Service Receptionist

Location: Crewe

Salary: £30,000 basic | OTE £37,000

Hours: Monday to Friday 8:00am-6:00pm (No weekend work)

NO WEEKENDS - enjoy every weekend off with a true Monday to Friday role.

The Role

• Act as the first point of contact for customers, delivering outstanding service
• Handle customer enquiries and provide technical information on vehicle servicing and repairs
• Keep customers updated on vehicle progress
• Promote and sell service plans and additional products
• Ensure a consistently high level of customer satisfaction

About You

• Minimum 1 year’s experience in a similar role (main dealer preferred)
• Strong customer service and communication skills
• Sales-focused with the ability to upsell effectively
• Experience with Kerridge and 1Link is advantageous

Sa...