Service Advisor – Kidderminster 

£30,000 basic | Up to £34,000 OTE

Monday to Friday, 09:00 to 18:00 plus One in four Saturdays 07:00 to 16:00

Let’s be honest…

This role isn’t just about booking in vans and trucks and answering the phone.

This is for someone who knows how to run a busy service desk properly, keep customers happy, and keep the workshop full without it turning into chaos.

THE ROLE

You’ll be the go-to person for customers from the moment they book in to the moment they drive away.

Managing bookings and keeping the workshop loaded correctly
Keeping customers updated (no chasing, no guessing)
Creating job cards, invoices, and accurate estimates
Spotting opportunities to upsell services in a way that actually makes sense
Working closely with Parts to make sure everything is ready when it needs to be

It’s fast-paced, it’s busy, and it needs someone who stays organised and in control.

WHAT YOU’LL ...