Position Overview
Service Advisor
Location - Manchester
Salary - £27.000 to £30,000 DOE
Monday to Friday. - Day Shift 42.5 Hours
Location - Manchester
My client one of the leading Commercial Main Dealers globally is looking to expand their service department and requires an experienced Commercial Vehicle Service Advisor / Service Advisor / for their Manchester Depot.
·Understand and adhere to Service Core Process as set by the Brand and Company
·To carry out a robust job preparation process; focussing on the detail to ensure all customer vehicle issues and information are captured and followed up
·Inform customer of outstanding recall campaigns and arrange for work to be completed
·Clarify for the customer and workshop the basis for the repair - Retail / Fleet / Warranty
·Check the account detail and level of credit left, obtain authorisation and obtain order numbers from customers.
·To promote additional workshop services/repairs where...