HGV Service Advisor

Hayes

£29,000 - £32,000 Basic + Bonus (OTE £35,000)

An excellent opportunity has become available for an experienced Service Advisor to join a busy HGV dealership in Heathrow.

This role is ideal for someone with automotive, HGV or commercial vehicle experience who enjoys working in a fast-paced environment and delivering outstanding customer service.

Working Hours

·42 hours per week
·Monday to Friday rotating shifts:
o5:30am - 2:30pm
o8:00am - 5:00pm
o10:00am - 7:00pm
·1 in 3 Saturday mornings (7:00am - 12:00pm)

The Role

As an HGV Service Advisor, you will be the main point of contact between customers and the workshop, ensuring repairs are managed efficiently from booking through to completion.

Key duties include:

·Managing customer enquiries by phone and face-to-face.
·Booking vehicles into the workshop.
·Providing repair updates and obtaining authorisation for additi...