Position Overview
Ballina
- Join a regarded dealership group
- Customer focused role
- Location – Ballina
About the role
This is a full-time Service Advisor role with Ballina Toyota. As a Service Advisor, you will be the crucial link between our customers and our highly skilled technicians, ensuring a seamless and positive experience for all who visit our dealership.
What you'll be doing
- Greeting and assisting customers, and understanding their vehicle service needs
- Preparing comprehensive repair estimates and service recommendations
- Scheduling and coordinating vehicle service, repairs and maintenance
- Providing regular updates to customers on the status of their vehicles
- Ensuring a superior level of customer satisfaction throughout the service process
- Maintaining detailed records and documentation of all service work
- Proactiv...