PS Ltd is seeking a professional and customer-focused Service Advisor to join our automotive client in Newark NG24. The successful candidate will act as the primary point of contact for customers, ensuring their vehicle service needs are met efficiently and courteously. This role offers an excellent opportunity to utilise your customer service skills, mechanical knowledge, and sales abilities within a dynamic environment.

The Service Advisor will be responsible for managing service appointments, advising customers on repairs and maintenance, and ensuring a smooth flow of communication between the workshop and clients.

Duties

* Greet customers warmly and establish rapport to understand their vehicle concerns

* Provide detailed explanations of required repairs and maintenance services

* Upsell additional services or products that benefit the customer’s vehicle care

* Prepare accurate estimates and process cash handling transactions effici...