Service Administrator / Dispatch Coordinator

£29,000 – £32,000 per annum | 3 days office / 2 days home | Watford

About the Role We’re looking for a proactive Service Administrator / Dispatch Coordinator to join a leading organisation on a 6-month fixed-term contract (with potential extension).

You’ll be at the heart of the Service Department, managing day-to-day administration, coordinating engineer schedules, and ensuring customers are kept informed.

This is a hybrid role offering flexibility, with three days in the office and two from home.

Key Responsibilities
Schedule and dispatch Field Service Engineers efficiently to meet customer needs.
Manage service contracts, quotes, work orders, and invoicing via ServiceMax and SAP.
Liaise with customers, Sales, and Technical Support to keep all stakeholders updated.
Order and ship spare parts, including urgent requests.
Maintain accurate records, data, and reporting in line with co...