Provides intense and appropriate customer focus and satisfaction during the delivery of Motorola’s Lifecycle Service products.
Responsible for government contracts with responsibility for successful delivery of Service products for Local government/ commercial customers.
Responsible for the relations with external partners responsible for delivering Service products to customers.
Responsible for contract renewals, proposals, accurate forecasting, development of Statements of Work, and meeting P&L and receivables goals
Overseeing contract P&L performance including meeting Service billing and cost performance goals.
Responsible for marketing sophisticated / integrated service programs to multiple layers within customer organizations and works closely with the direct and indirect Sales teams.
Responsible for the development of service account plans and profiles, goals and strategies within ass...