Service Account Coordinator

In-office position, Monday through Friday 7:00 a.m. to 4:00 p.m.

Scope of Work

The Service Account Coordinator plays a vital role in the success and overall organization of the office. This position is responsible for the day-to-day management and progression within Service. The Service Account Coordinator provides high-level customer support, scheduling coordination, and relationship management while ensuring accurate communication between customers, field technicians, and internal teams. This role is highly email-focused, requires strong organizational and multitasking skills, and involves daily communication with field technicians. The Service Account Coordinator reports directly to the Service Manager.

Key Responsibilities

Customer & Account Management

Regular communication with customers. Manage and maintain ongoing customer relationships through proactive, responsive, and collab...