Position Overview
To maintain reservations and allocate tables. To welcome guests to the restaurant in an appropriately warm and courteous manner and guide them to their tables, help them to get seated and present them the menu. To coordinate with the other service personnel in the restaurant for overall operational efficiency. Particularly through proper maintenance of reservations, allocation of tables so as to facilitate service by appropriate distribution of work load. Maintaining menus and other guest supplies and special equipment entrusted to her by the management. To take the guest order correctly and with appropriate courtesy. To assist the guest in choosing the best items on the menu, thereby increasing sales, by up selling and suggestive selling. To handle all guests without bias or prejudice. To carry out any duties assigned by the Captain/ Manager. Creates 100%
guest satisfaction by providing the Yes I Can! experi...