Responsibilities:
Design, develop and deploy cloud based (public and on-premise) high performance, distributed and scalable voice and digital medias (message, chat and video) applications for public safety answering points (PSAP) utilizing best engineering practices
Define component architecture based on stories created by Product Owner
Evaluate feasibility of design/architecture by developing rapid prototypes or a minimum viable solution
Develop, design, code, unit test, debug, integrate, document and participate in full life cycle of software development activities based on AGILE principle
Diagnose, debug, and fix application operational issues in a timely manner
Assist deployment and production support teams to work through customer escalated issues and provide resolutions and root-cause analysis
Requirements:
Extensive Vo IP application development experience for commercial call/contact center solutions. Strong knowledge of IP telephony (Vo IP) and related p...