* Play a key role in managing strategic ICT supplier performance
* Influence service quality, risk management, and continuous improvement
* Permanent position based in Auckland or Wellington
Lead supplier performance across critical digital services and help ensure NZTA gets the best value, service quality, and outcomes from key vendor relationships. Te Whiwhinga mahi | The opportunity As Senior Vendor Performance Specialist, you will lead the management of supplier performance across a portfolio of important digital service contracts. You'll work at the centre of vendor relationships, ensuring suppliers deliver against agreed service levels, contractual commitments, cost expectations, and business needs. This is a great opportunity for someone who combines commercial judgement, relationship strength, and operational focus to improve outcomes across a complex digital environment. In this role, you will
* Lead day-to-day vendor performance management across ICT and outsou...