Position Overview
Take your career to the next level with Amaris Consulting as a Senior UX Researcher in Service & Digital Experience. Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and launch your next challenge in a hybrid agile hub right in the heart of Barcelona. WHAT WOULD YOU NEED? • Bachelor's or Master's in UX Research, Service Design, Psychology or related field • 8+ years' experience driving complex, user-centred research or service-design initiatives • End-to-end mastery of mixed-method research (qualitative & quantitative) on web, mobile apps and physical touchpoints • Proficiency with research & testing platforms (UserTesting, Maze, FullStory, Hotjar, A/B, surveys, data analytics) • Track record converting research findings into actionable product roadmaps validated by measurable KPIs • Business-fluent English and strong storytelling for global stakeholders WHAT WILL YOU DO? • Own the research strategy from kickoff to insight...