⏰ Contract

Senior Unified Communication Voice Specialist to manage enterprise-level CcaaS and AI-based voice solutions- RITM0190378

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S.i. Systems

                    Location
                    📍 Vancouver, Canada
                

                    Posted
                    📅 June 21, 2026
                

                    Work Type
                    ⏰ Contract
                

Position Overview

Our public sector client is seeking a Senior Unified Communication Voice Specialist to manage enterprise-level CcaaS and AI-based voice solutions- RITM
Senior Voice Engineer will manage enterprise level CcaaS contact center cloud solutions, with expertise in deploying AI-based call handlers and voice systems. Leading the administering, supporting, maintaining, and optimizing voice systems across contact centers and back office operations.
12 months contract, 3 days/week onsite in Richmond, BC. 
Must Haves
Proven senior Voice Engineer with the expertise in managing and implementing complex voice solutions, including extensive experience with Contact Center as a Service (CcaaS), AI-driven call routing, and AI contact center technologies.
Demonstrated ability to oversee the deployment and integration of Microsoft TEAMS Voice and Azure Communication Services (ACS) to support modern communication environments.
Ex...
                

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Job Details

⏰

Employment Type

Contract

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