First Technology is looking for a Snr Tier 2 Support Technician in Cape Town, South Africa. In this role, you will act as a crucial escalation point in the Managed IT Services team, supporting customers through remote technologies with occasional onsite work. The ideal candidate should have 3-5 years of IT support experience, especially in an MSP environment, strong communication skills, and must hold a valid driver's license. The position offers opportunities for skills development and long-term career growth.#J-18808-Ljbffr