Position Overview
About The Job - Senior Telesales Team Lead
We are a world‑leading smart mobility SaaS company with over 2.6 million subscribers across 24 countries, and we are looking for a Senior Telesales Team Lead to join our team. Our teams are collaborative, vibrant and fast‑growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Key Responsibilities
- Lead the Team: Manage and support telesales agents to reach their sales goals.
- Sales Strategy: Create and implement strategies to grow revenue and retain customers.
- Monitor Performance: Track team performance and provide feedback to improve results.
- Training: Train and mentor agents to enhance their skills and knowledge.
- Customer Calls: Join calls when needed to ensure great service and solve issues.
- Set Targets: Establish and review sales targets for the team.
- Improve Proc...