Job Title

Senior Technical Writer (Remote)

About Client

Our Client is a leading North American transportation management software company helping K-12 school districts streamline operations.

Role Overview

As our first Technical Writer, you will own the creation and maintenance of our product documentation and knowledge base. You will work closely with Product, Support, and Implementation teams to translate complex technical concepts into clear, user-friendly content, ensuring our documentation is always accurate, complete, and up to date. You will help define documentation standards, improve workflows, and build a knowledge base that supports both our team and our clients. This is a remote opportunity, and candidates are expected to have some overlap with North American hours.

Key Responsibilities

• Author high‑quality and accurate documentation: write clear, concise, and user‑friendly content for product manuals...